Terms

These terms apply to the use of our services. We deliberately wrote them in plain language. If anything is unclear, please ask before you sign.

Who we are

NEXG3N, located at Pater R.D. Kloegstraat 7, 5684 TK Best, the Netherlands. Registered with the Dutch Chamber of Commerce (KvK) under number 97359866, with VAT number NL005264805B67. Reachable via info@nexg3n.com and +31 (0)499 22 40 16.

The agreement

Services run on a monthly basis, unless we agree otherwise in writing. Either party can terminate the agreement with one month of notice. When you leave, you receive your data in standard formats and we help you migrate to another provider.

What you can expect from us

We keep your environment running according to the agreements in your contract and back up your data every day. If something does go wrong, you will hear it from us quickly and honestly. Planned maintenance is announced in advance and carried out at times that disrupt your work as little as possible.

What we expect from you

Use the services within the boundaries of the law, keep your credentials safe and pay invoices within thirty days. There is no place with us for spam, malware or attacks on others. Accounts used for such purposes will be suspended.

Liability

Our liability is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect damages. Nothing in these terms limits liability that cannot be limited under Dutch law.

Intellectual property

Custom software we build for you is your property from day one, including the source code. Our platform and our own tooling remain ours. Your data is and always remains yours.

Governing law

Dutch law applies to our services. Disputes are submitted to the court of Oost-Brabant. But please call us first, because in our experience almost everything can be resolved with a good conversation.